1. Introduction

This document sets forth the terms and conditions (hereinafter, the "Conditions") governing the use of the nova home website (www.novahome.io) and the purchase of products through it. By using this website or placing an order through it, the user agrees to be bound by these Conditions, as well as by our Privacy Policy and Cookie Policy. If you do not agree to all the Conditions and Data Protection Policies, you should not use this website.

2. Company Identification

The sale of products on this website is carried out by Market Edge, S.L., with CIF B47648241, located at Calle Aries 3, 28440 Guadarrama (Madrid), Spain, registered in the Madrid Mercantile Registry. nova home is the trade name used by Market Edge, S.L. for the marketing of its products (hereinafter, "nova home" or "the Brand").

3. Website Use

By using this website, the user agrees to:

• Use the website only for making legally valid inquiries or orders.
• Not place any false or fraudulent orders. If there is reasonable suspicion that such an order has been placed, Market Edge, S.L. reserves the right to cancel it and inform the competent authorities.
• Provide truthful and accurate contact information (email, postal address, among others), allowing nova home to contact the user if necessary.
  

4. Contract Formalization

The purchase contract will be considered formalized when the user receives the order confirmation by email after completing the purchase process. The contract will be formalized in English.

5. Product Availability

All orders are subject to product availability. If there are difficulties in supplying products or if items are out of stock, Market Edge, S.L. reserves the right to refund any amount paid by the user.

6. Delivery

Delivery will be made within the time indicated in the order confirmation and, in any case, within a maximum period of 30 calendar days from the order confirmation. Deliveries are only made within the UK territory.

7. Prices and Payment

• Product prices include the applicable VAT but exclude shipping costs, which will be added to the total amount during the purchase process.
• Accepted payment methods include credit/debit card, PayPal, and other methods available on the website.
• Market Edge, S.L. reserves the right to modify prices at any time. Any changes will not affect orders for which an order confirmation has already been sent.

8. Return Policy and Right of Withdrawal

• Right of Withdrawal: If the user contracts as a consumer and user, they have the right to withdraw from the contract within 14 calendar days without justification from the receipt of the product.
• Returns of Defective Products: If the user believes the product does not meet the specifications, they should contact nova home through the channels indicated in the contact section, and the case will be examined, offering the option of replacement or refund.
  

9. Privacy Policy

• The personal data provided by users through the website will be processed in accordance with current data protection legislation, including the General Data Protection Regulation (GDPR) and the Organic Law on Data Protection and Guarantee of Digital Rights.
• For more information on personal data processing, please refer to our Privacy Policy.
  

10. Cookie Policy

• This website uses cookies to improve the user experience. By browsing the nova home website, the user agrees to the use of cookies in accordance with our Cookie Policy.
• The user has the option to configure their browser to reject cookies, although this may affect the functionality of the website.

11. Intellectual and Industrial Property

• All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Market Edge, S.L. or third parties who have authorized its use and is protected by intellectual and industrial property laws.
• The reproduction, distribution, and public communication, including making available in any form and by any technical means, of all or part of the content of this website for commercial purposes, is prohibited without the authorization of Market Edge, S.L.
  

12. Applicable Law and Jurisdiction

• These Conditions are governed by Spanish law. In the event of a dispute, the parties agree to submit to the jurisdiction of the courts of Madrid, expressly waiving any other jurisdiction that may correspond to them.
• If the user is a consumer, this clause will not affect the rights that are recognized by applicable law.

13. Contact

• For any inquiries, complaints, or suggestions, users can contact nova home through the contact form on the website, by sending an email to info@novahome.io, or by calling the customer service number available on the website.
• Communications made by nova home to the user will be sent via the email provided during the purchase process, as well as through notifications on the website.